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The weWFM Podcast 

Learn the truth about your business
How to improve your business in a fun and informative way

weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.

Latest episodes


Comparing WFM deployments in the Contact Centre vs Retail

Doug Casterton and Napoleon Muisa

🎙️ 42 min time



How can Data enable decision making

André Leitão and Nikki Calhoun

🎙️ 30 min time



Teleperformance's award-winning WFM and BI collaboration initiative

Bilgehan Tolun, Giorgos Kagalos and Bahadır Eren

🎙️ 21 min time


We are the workforce management professionals' voice, knowledge platform, and source of new ideas and best practices

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