With NICE it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.
Why NICE WFM?
More than two thousand customers and 2.7 million users rely on the NICE Workforce Management (WFM) Suite to deliver on the promise of AI. The market-leading solution, NICE WFM enables contact center leaders to make smarter decisions about every aspect of staff planning and management.
Find Out More:
Learn how NICE is breaking the chains of the WFM Paradigm with True to Interval (TTI):
A new way of doing WFM | NICE