top of page

Podcast - Resource Planning Advice to Boost Efficiency and Engagement

  • Writer: Doug Casterton
    Doug Casterton
  • Apr 26, 2020
  • 1 min read

Updated: Feb 7, 2022


I had the pleasure of speaking to callcentrehelper.com about boosting forecast accuracy, designing shift patterns and the personal qualities that make-up a really great contact centre planner. Click through below for option to listen to this, as well as transcript if you would prefer.


I had the pleasure of speaking to callcentrehelper.com about boosting forecast accuracy, designing shift patterns, and the personal qualities that make up a really great contact center planner.





Check out the weWFM Podcast on Apple or Spotify

Comentarios


Ya no es posible comentar esta entrada. Contacta al propietario del sitio para obtener más información.
bottom of page